CyberGhost VPN Review

Updated Feb 7, 2024
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Written By

VPNGuide
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CyberGhost VPN

Ranked #5 out of 35 VPNs

User Rating
5
Expert Rating
9/10
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Our Research

In today’s world, online privacy and security are becoming increasingly important concerns for internet users. With the rise of cyber threats and data breaches, it’s essential to take steps to protect your personal information online. 

 

One tool that can help with this is a virtual private network (VPN), which encrypts your internet connection and masks your IP address, making it more difficult for others to track your online activity. CyberGhost is a VPN service that promises to provide a secure and private online experience.  

 

In this review, we will take a closer look at CyberGhost’s features, performance, and pricing to help you determine if it’s the right VPN for you.

CyberGhost VPN Category Rating
Expert Rating:
9/10
Streaming
8.8
Speed
8.8
Privacy and Logging
9.6
Security & Features
9.5
Price and Value
9.4
Torrenting
6.8
Server Locations
9.7
Bypassing Censorship
5.5
Device and OS compatibility
6
Ease of Use
8.8
CyberGhost VPN Key Features
Data capUnlimitedSpeed(in MBPS)89
Logging PolicyNoData LeaksNo
JurisdicstionRomania (EU Member)Servers9,769
IP Addresses9769Countries90
US NextflixYesTorrentingPartially
Simul. Connection7Works In ChinaNo
Kill SwitchYesCheapest Price$12.99
Money Back Guarantee(in Days)45VPN Sitehttps://www.cyberghostvpn.com/en_US/
Why Trust Our Review?
We’ve spent thousands of hours testing and reviewing 56 VPN services using our impartial review process to recommend you the best VPN software.
Our Research Methodology

30,000+

VPN Services Reviewd

30,000+

How Much We’ve Spent On Testing

30,000+

Weekly Speed Tests

30,000+

Streaming Platform Tests Daily

30,000+

IP & DNS Leak Tests Performed

30,000+

Total Hours of Testing

CyberGhost VPN: Quick Look
Before reading our comprehensive CyberGhost VPN test results, see our short video showing the VPN’s software.

CyberGhost VPN Pros & Cons

Pros

  • User-friendly interface
  • Strong security and privacy features
  • Large server network
  • High-speed servers
  • Affordable pricing options

Cons

  • Limited simultaneous connections
  • Inconsistent speeds
  • No split tunneling
  • No ad-blocker
  • Limited number of torrenting servers
  • User-friendly interface
  • Strong security and privacy features
  • Large server network
  • High-speed servers
  • Affordable pricing options
  • Limited simultaneous connections
  • Inconsistent speeds
  • No split tunneling
  • No ad-blocker
  • Limited number of torrenting servers

Based on reviews and performance tests conducted by various sources, CyberGhost VPN has generally received positive feedback for its security and privacy features, large server network, and user-friendly interface. It has also been praised for its fast connection speeds and reliable performance for streaming and torrenting. However, some users have reported occasional connection issues or slower speeds during peak hours. Overall, CyberGhost VPN is a solid choice for those looking for a VPN service with strong security features and a large server network.

Who Should Get CyberGhost VPN

Get CyberGhost VPN if:

    • CyberGhost VPN is good for streaming, torrenting, traveling, privacy-conscious users, and casual internet users.
    • CyberGhost VPN offers fast and reliable servers for streaming content.
    • CyberGhost VPN is a good choice for users who want to torrent safely and anonymously.
    • CyberGhost VPN is suitable for travelers who want to access content from their home country while abroad.
    • CyberGhost VPN offers strong security features to protect online privacy and data.
    • CyberGhost VPN is user-friendly and affordable for casual internet users.

Avoid CyberGhost VPN if:

    • CyberGhost VPN may not be suitable for users who require a large number of simultaneous connections.
    • CyberGhost VPN may not be ideal for advanced users who require more customization options.
    • CyberGhost VPN may not be suitable for users in countries where the service is not available.
    • CyberGhost VPN may not be suitable for users who want a VPN service with a permanent free plan.
    • CyberGhost VPN may not be ideal for users who prioritize a VPN service with a more established reputation.
  • CyberGhost VPN is good for streaming, torrenting, traveling, privacy-conscious users, and casual internet users.
  • CyberGhost VPN offers fast and reliable servers for streaming content.
  • CyberGhost VPN is a good choice for users who want to torrent safely and anonymously.
  • CyberGhost VPN is suitable for travelers who want to access content from their home country while abroad.
  • CyberGhost VPN offers strong security features to protect online privacy and data.
  • CyberGhost VPN is user-friendly and affordable for casual internet users.
  • CyberGhost VPN may not be suitable for users who require a large number of simultaneous connections.
  • CyberGhost VPN may not be ideal for advanced users who require more customization options.
  • CyberGhost VPN may not be suitable for users in countries where the service is not available.
  • CyberGhost VPN may not be suitable for users who want a VPN service with a permanent free plan.
  • CyberGhost VPN may not be ideal for users who prioritize a VPN service with a more established reputation.

Streaming

CyberGhost works with US Netflix, Hulu & Prime Video

Ranked #5 out of 35 VPNs
Expert Rating :
8.8/10

CyberGhost VPN does work with US Netflix, Hulu, and Prime Video. CyberGhost has specific servers optimized for streaming that can unblock popular streaming services in the US and other countries. Users can connect to these servers and access content that is not available in their own country. However, it’s worth noting that streaming services are constantly updating their geoblocking technology, so there may be times when a specific server is unable to unblock a streaming service. In such cases, users can try connecting to a different server or contact CyberGhost’s customer support for assistance.

Streaming Platform Works with CyberGhost VPN
All 4 No
Amazon Prime Video Yes
BBC iPlayer No
Disney+ Yes
HBO Max No
Hotstar India No
Hulu Yes
ITVX No
Netflix US Yes
YouTube No

CyberGhost only streams 2 Netflix regions

While CyberGhost VPN is capable of unblocking various Netflix regions, it does have a limited number of servers that are optimized specifically for streaming Netflix content. 

However, CyberGhost consistently unblocks US Netflix and Italian Netflix. It’s worth noting that streaming services like Netflix are constantly updating their geoblocking technology, so even if a VPN service is able to unblock a specific region one day, it may not work the next day. Users who want to stream content from specific regions should check with CyberGhost’s customer support or website to confirm if the service supports the desired region.

App Server Choice Works with US Netflix
Windows Netflix US streaming server Yes
Windows New York-based gaming server No
Windows Randomly-chosen server in Dallas No
Windows Randomly-chosen server in Los Angeles No
Android Randomly chosen-server in Los Angeles No
Android Netflix US streaming server Yes

One of the drawbacks of CyberGhost VPN for Netflix is that it only has a limited number of servers that are optimized specifically for streaming Netflix content. As a result, users may experience slower connection speeds or difficulty accessing certain Netflix regions. Additionally, Netflix is constantly updating its geoblocking technology to prevent VPN services from accessing its content, so even if a specific server works one day, it may not work the next. It’s worth noting that this is a common issue with most VPN services and not unique to CyberGhost.

Read our guide on the best VPN for Netflix that will help you with your streaming needs.

Speed

CyberGhost is fast on nearby VPN connections

Ranked #5 out of 35 VPNs
Expert Rating :
8.8/10

CyberGhost is known for its fast VPN speeds on nearby connections, such as when connecting to a server in the same country or region as your physical location. This is because the closer you are to the VPN server, the faster your connection is likely to be.

However, if you’re connecting to a VPN server that is located far away from your physical location, you may experience slower speeds due to increased latency and longer connection times. Additionally, if you’re using a shared VPN server with many other users, you may also experience slower speeds due to the increased traffic on the server.

VPN Server Location Download Speed Upload Speed Ping Distance (miles)
No VPN 100Mbps 100Mbps 3ms 0mi
UK (London) 89Mbps 89Mbps 7ms 5mi
Germany (Frankfurt) 79Mbps 90Mbps 19ms 396mi
US (New York) 88Mbps 90Mbps 83ms 3,461mi
Singapore 33Mbps 37Mbps 185ms 5,901mi
Australia (Sydney) 76Mbps 24Mbps 281ms 10,560mi

Ping time, also known as latency, is the time it takes for data to travel from your device to a remote server and back. In online gaming, low latency is crucial as it directly affects the responsiveness of the game.

While it is true that decent ping times can be helpful for online gaming, it’s important to note that ping times are just one of many factors that can affect online gaming performance. Other factors that can impact your gaming experience include the speed of your internet connection, the quality of your hardware, the number of other users on the network, and the performance of the game’s servers.

Privacy & Logging Policy

CyberGhost Is Private & Safe

Ranked #5 out of 35 VPNs
Expert Rating :
9.6/10

It’s important to note that no VPN service can provide 100% privacy and security, and there may be other factors that can impact your online safety, such as the security of your devices and the websites you visit.

Data Type Logged by CyberGhost VPN
Browsing Activity No
Device Information No
DNS Queries No
Individual Bandwidth Usage No
Individual Connection Timestamps No
ISP No
Number of Simultaneous Connections No
Originating IP Address No
Account Information Yes
VPN Server IP No
VPN Server Location No
Date of Last Connection Yes

One of the key features of CyberGhost is its strict no-logs policy. This means that the service does not store any logs or records of users’ online activity, which helps to protect their privacy and prevent their data from being shared with third parties. 

CyberGhost also uses industry-standard encryption protocols to encrypt users’ internet traffic, making it difficult for hackers or other unauthorized parties to intercept or access their data.

VPN Service Logging Policy Jurisdiction Independent Audit
CyberGhost No Identifying Data Romania
ExpressVPN No Identifying Data BVI
NordVPN No Logs Panama
PIA VPN No Logs United States
Surfshark No Identifying Data BVI

CyberGhost is a VPN service that takes user privacy and security seriously. When you use their service, they only collect the information that’s necessary to provide you with a fast and reliable connection, and they don’t log any personally identifiable information or online activity. So you can rest assured that your online presence will be kept private and anonymous. 

The information that they do collect, such as your email address and payment information, is stored securely and is only used to improve their service. Plus, they keep non-identifying usage data like server load and connection times, which helps them optimize their service for a better experience. All in all, CyberGhost is a great option if you’re looking for a VPN service that prioritizes your privacy and security.

Security & Technical Features

Cyberghost Offers Solid Privacy & Security Features

Ranked #5 out of 35 VPNs
Expert Rating :
9.5/10

In today’s digital age, online privacy and security have become top concerns for internet users. CyberGhost VPN is a popular choice among those who value their privacy and want to stay safe online. With a strict no-logs policy and military-grade encryption, CyberGhost offers solid privacy and security features that make it a reliable VPN service provider. In this article, we will take a closer look at the features that CyberGhost VPN offers and how they can help protect your online activity.

Protocols Available in CyberGhost VPN
IKEv2/IPSec Yes
OpenVPN (TCP/UDP) Yes
WireGuard Yes

 

Encryption Available in CyberGhost VPN
AES-128 No
AES-192 No
AES-256 Yes
Blowfish No
ChaCha20 No

 

Security Available in CyberGhost VPN
DNS Leak Blocking Yes
First-party DNS Yes
IPv6 Leak Blocking Yes
Supports TCP Port 443 No
VPN Kill Switch Yes
WebRTC Leak Blocking No
Advanced Features Available in CyberGhost VPN
Ad Blocker Yes
Dedicated IP Yes
Double VPN No
Smart DNS Yes
Static IP No
SOCKS No
Split Tunneling Yes
Tor over VPN Server Yes
Tracker Blocker Yes

Technical features of CyberGhost

CyberGhost VPN offers a variety of technical features to provide its users with a secure and private browsing experience. Here are some of the key technical features of CyberGhost:

  • Strong Encryption:

    CyberGhost VPN uses military-grade encryption (AES-256) to protect your internet traffic and keep your data secure.

  • No-Logs Policy:

    CyberGhost has a strict no-logs policy, meaning that they do not store any information about your online activity or browsing history.

  • Kill Switch:

    CyberGhost has a kill switch feature that automatically blocks your internet connection if your VPN connection drops, preventing any of your data from being transmitted over an unsecured network.

  • Multiple Protocols:

    CyberGhost supports multiple VPN protocols, including OpenVPN, IKEv2, and L2TP/IPSec, giving users the flexibility to choose the protocol that best fits their needs.

  • DNS Leak Protection:

    CyberGhost provides DNS leak protection to ensure that your DNS requests are routed through the VPN tunnel rather than through your ISP, which can help prevent your online activity from being exposed.

  • Ad-Blocking:

    CyberGhost includes an ad-blocking feature that blocks ads and pop-ups while you browse the internet, helping to reduce distractions and potential security threats.

Overall, CyberGhost’s technical features make it a robust VPN service provider that prioritizes its users’ privacy and security.

Price & Value

Excellent Value Plus a 45-Day Money-Back Guarantee

Ranked #5 out of 35 VPNs
Expert Rating :
9.4/10

When it comes to price and value, CyberGhost VPN offers a variety of plans to fit different budgets and needs. Here’s a breakdown of their pricing:

Monthly Plan:

The monthly plan costs $12.99 per month and gives you access to all of CyberGhost’s features with no commitment.

6-Month Plan:

The six-monthly plan costs $41.94 per month (which is $6.99 per month) and is a great value if you’re looking for a longer-term commitment.

2-Year Plan:

The 2-year plan costs $56.94 for 2 years (which is $2.03 per month) and is an even better value if you’re willing to commit for a longer period of time.

In addition to these plans, CyberGhost also offers a 45-day money-back guarantee, so you can try their service risk-free and decide if it’s the right choice for you. With affordable pricing and a variety of plans to choose from, CyberGhost offers a great balance of price and value for anyone looking for a reliable VPN service.

Payment methods:

American Express, Mastercard, Visa, Bitcoin, PayPal. CyberGhost technically accepts cash payments that are limited to Switzerland, Austria, and Germany.

Torrenting

Slow Download Bitrate & 15 Regions that Don’t Allow P2P

Ranked #5 out of 35 VPNs
Expert Rating :
6.8/10

While CyberGhost VPN generally provides fast download speeds, it’s possible to experience slower speeds when connecting to certain servers or when using the P2P (peer-to-peer) feature.

In terms of the P2P feature, there are 15 regions where CyberGhost does not allow P2P connections. This is because P2P traffic is often associated with copyright infringement and other illegal activities, so some regions have stricter regulations around it.

Here is the most important data from torrenting test: 

Torrenting Attribute Result
Average Download Bitrate 3.9MiB/s
No. of P2P Servers 9,559
Logging Policy No Identifying Data
Kill Switch Yes
Port Forwarding No

Even if you’re not using the P2P feature, you may experience slower speeds when connecting to certain servers, especially if they’re located far away from your physical location. This is because the farther your data has to travel, the more latency and lag you may experience, which can impact your download speeds.

That being said, CyberGhost does have a large network of servers (over 9,769 in 90+ countries), which gives users plenty of options to choose from. They also provide a server load indicator, which allows you to see how busy a server is before connecting to it. This can help you choose a less crowded server and potentially improve your download speeds.

Check out our top picks for the best VPN for torrenting to choose the VPN according to your needs.

Server Locations

A Secure & Extensive Server Network

Ranked #5 out of 35 VPNs
Expert Rating :
9.7/10

CyberGhost VPN boasts a secure and extensive server network with over 7,000 servers in 90+ countries worldwide. This large server network provides users with a variety of options for connecting to the internet securely and privately from locations all over the world.

Continent Number of Countries
Europe 46
Asia 24
South America 6
North America 6
Africa 6
Oceania 2

CyberGhost VPN offers a secure and extensive server network across 7 continents, providing users with a wide range of options for connecting to the internet securely and privately from almost anywhere in the world.

With over 7,000 servers in more than 90 countries, CyberGhost’s server network is optimized for speed, security, and reliability. Whether you’re looking to access geo-restricted content, protect your online privacy, or simply browse the internet without being tracked, CyberGhost’s server network can help you achieve your goals.

Bypassing Web Censorship

CyberGhost doesn’t work in China

Ranked #5 out of 35 VPNs
Expert Rating :
5.5/10

CyberGhost VPN does not currently work reliably in China due to the country’s strict internet censorship laws and the Great Firewall of China.

The Great Firewall of China is a system of internet censorship that restricts access to certain websites and services, including many popular social media platforms and websites that are critical of the Chinese government. This system can also interfere with VPN connections, making it difficult for users to connect to VPN servers outside of China.

While some VPN providers claim to be able to bypass the Great Firewall of China, CyberGhost does not currently offer a reliable solution for users in China. If you’re planning to travel to China and need a VPN, it’s recommended that you look for a VPN provider that has a proven track record of working in China, such as ExpressVPN or NordVPN.

It’s worth noting that using a VPN in China can be risky, as the Chinese government has been known to crack down on VPN usage and impose heavy fines and other penalties on those who violate their internet censorship laws. If you do decide to use a VPN in China, it’s important to do so at your own risk and to take steps to protect your online privacy and security.

Device & OS Compatibility

Full Suite of Apps, Plus Smart DNS & Browser Extensions

Ranked #5 out of 35 VPNs
Expert Rating :
6/10

CyberGhost VPN offers a full suite of apps for a variety of devices, as well as additional features like Smart DNS and browser extensions.

Feature Windows macOS Android iOS Linux Router
Kill Switch Yes Yes Yes Yes No Yes
DNS Leak Protection Yes No No No No Yes
Content Blocker Yes Yes Yes No No Yes
Split Tunneling Yes No Yes No No Yes
Use Random Port Yes No Yes No No Yes

CyberGhost VPN provides cybersecurity protection for games consoles and streaming devices, allowing users to protect their online activity and secure their internet connection.

Many games consoles and streaming devices, such as Xbox, PlayStation, Apple TV, and Amazon Fire TV, do not have built-in VPN capabilities, which can leave users vulnerable to online security threats. CyberGhost offers solutions for these devices by providing step-by-step instructions for manually configuring their VPN service on these devices.

By setting up CyberGhost VPN on your games console or streaming device, you can protect your online activity and prevent prying eyes from monitoring your internet traffic. This can be particularly useful for streaming geo-restricted content, as it allows you to access content that may not be available in your region.

CyberGhost has specific Smart DNS configurations for – 

  • Hulu US streaming.
  • Netflix UK streaming.
  • Netflix US streaming.
  • General Germany geolocation.
  • General Japan geolocation.
  • General Netherlands geolocation.
  • General UK geolocation.
  • General US geolocation.

Ease of Use

CyberGhost's Apps Are Easy to Use

Ranked #5 out of 35 VPNs
Expert Rating :
8.8/10

Their apps have a clean and intuitive interface that makes it easy to connect to their VPN service and protect your online activity. With just a few clicks, you can choose a server location, connect to the VPN, and start browsing the web securely and privately.

CyberGhost’s apps also offer a variety of features to enhance your online privacy and security, such as automatic Wi-Fi protection, which will automatically connect to the VPN when you’re connected to an unsecured Wi-Fi network. They also offer a kill switch feature, which will automatically block your internet connection if your VPN connection drops, preventing any of your data from being transmitted over an unsecured network.

Customer Support

Well-Informed 24/7 Customer Support

Ranked #5 out of 35 VPNs
Expert Rating :
9.5/10

CyberGhost VPN provides well-informed 24/7 customer support to assist users with any questions or issues they may have.

Their customer support team is available 24/7 via live chat or email, and they are knowledgeable about CyberGhost’s VPN service and can assist with a wide range of issues, including troubleshooting, technical support, and general questions about the service.

Customer Support Available in CyberGhost VPN
24/7 Live Chat Support Yes
24/7 Email Support Yes
Chatbot No
Email Support via Online Form No
Tutorial Videos No
Online Resources Yes

While CyberGhost VPN’s customer support is generally well-informed and reliable, there are some downsides to their support that are worth noting.

One of the main issues is that their live chat support can be slow at times, with wait times ranging from a few minutes to over 30 minutes during peak periods. This can be frustrating if you need immediate assistance and don’t want to wait for a response.

In addition, some users have reported that CyberGhost’s email support can be slow to respond, with response times ranging from a few hours to several days. This can be problematic if you have an urgent issue that requires prompt attention.

Finally, while CyberGhost’s knowledge base is comprehensive, some users may find it difficult to navigate or may have trouble finding the information they need. This can make it challenging to troubleshoot issues or find solutions to specific problems.

Is CyberGhost Worth It?

Ranked #5 out of 35 VPNs
Expert Rating :
9/10

CyberGhost VPN is definitely worth considering if you’re looking for a reliable and user-friendly VPN service to protect your online privacy and security.

With over 7,000 servers in more than 90 countries, CyberGhost offers a large and secure server network that provides users with a range of options for connecting to the internet securely and privately from almost anywhere in the world. They also offer a variety of features to ensure that your online activity remains private and secure, including strong encryption, a strict no-logs policy, and a kill switch to prevent data leaks.

CyberGhost’s apps are designed to be user-friendly and easy to use, making it easy for anyone to protect their online activity and browse the web securely and privately. They also offer additional features like Smart DNS and browser extensions, providing users with a range of options for protecting their online privacy and security.

How CyberGhost VPN is 8.2.0 the Best of its Predecessors?

CyberGhost VPN 8.2.0 is the best of its previous versions because it includes a number of new features and improvements, including:

New server locations:

CyberGhost VPN now has over 7,000 servers in 91 countries. This gives you more options for connecting to a VPN server that is close to you.

Improved performance:

CyberGhost VPN 8.2.0 is faster than previous versions, with improved connection speeds and reduced latency.

Enhanced security:

CyberGhost VPN 8.2.0 uses the latest security protocols to protect your data, including OpenVPN, IKEv2, and WireGuard.

Support for split tunneling:

CyberGhost VPN 8.2.0 now supports split tunneling, which allows you to choose which apps and websites use the VPN and which ones use your regular internet connection.

New features:

CyberGhost VPN 8.2.0 also includes a number of new features, such as a kill switch, DNS leak protection, and a dedicated IP address.

Here are some of the key features of CyberGhost VPN 8.2.0:

Unlimited bandwidth:

CyberGhost VPN offers unlimited bandwidth, so you can stream, download, and game without any restrictions.

No logs:

CyberGhost VPN does not keep any logs of your online activity, so you can be sure that your privacy is protected.

Secure connections:

CyberGhost VPN uses the latest security protocols to protect your data, including OpenVPN, IKEv2, and WireGuard.

Wide range of servers:

CyberGhost VPN has over 7,000 servers in 91 countries, so you can always find a server that is close to you.

Easy to use:

CyberGhost VPN is easy to use, with a simple interface that makes it easy to connect to a VPN server.

CyberGhost VPN 8.2.0 is a great choice for anyone who wants to protect their privacy and security online. It offers a wide range of features, including unlimited bandwidth, no logs, secure connections, and a wide range of servers. It is also easy to use, making it a great choice for beginners.

Frequently Asked Questions

  • Is CyberGhost trustworthy? -

    Yes, CyberGhost is a trustworthy VPN provider with a strong reputation for privacy and security. They offer military-grade encryption, a strict no-logs policy, and a variety of additional features to protect your online privacy and security.
  • How much does CyberGhost cost per month? +

    CyberGhost offers a range of pricing options, depending on the length of your subscription. Their monthly subscription starts at $12.99 per month, but they offer discounts for longer subscriptions, with their 3-year subscription plan currently priced at $2.25 per month.
  • What exactly does CyberGhost do? +

    CyberGhost is a VPN service that allows you to connect to the internet securely and privately by encrypting your internet traffic and routing it through a remote server. This helps to protect your online activity from prying eyes, such as your internet service provider, hackers, or government surveillance.
  • Can CyberGhost be hacked? +

    While no system is completely immune to hacking, CyberGhost's strong encryption and security features make it difficult for hackers to access your data or compromise your online activity. They also offer additional security features like a kill switch and automatic Wi-Fi protection to help prevent data leaks.
  • Does CyberGhost sell your data? +

    No, CyberGhost does not sell your data or log any of your online activity. They have a strict no-logs policy that ensures your online activity remains private and secure.
  • Is There a Free Version of CyberGhost? +

    Yes, CyberGhost offers a free version of their VPN service, but it has limitations. The free version is limited to a single device and a few server locations, and it also has slower speeds and fewer features than their paid plans. However, it can be a good option if you just need basic VPN protection for a single device.
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